QualGroup Acquires Hallmark Services to Strengthen Cleaning Services Across New Zealand

QualGroup Acquires Hallmark Services to Strengthen Cleaning Services Across New Zealand

QualGroup is pleased to announce the acquisition of Hallmark Services, an established New Zealand cleaning services company with more than 20 years of industry experience.

Effective 1 May 2026, Hallmark Services has become part of the QualGroup network. This acquisition brings together Hallmark’s local knowledge and customer relationships with QualGroup’s structured systems, trained teams and nationwide cleaning capabilities.

The partnership represents an important step in QualGroup’s continued growth and strengthens our ability to support residential, commercial and specialist cleaning customers across New Zealand.

A Shared Commitment to Quality Cleaning

QualGroup and Hallmark Services share a similar approach to service delivery, including reliable communication, consistent cleaning standards, professional teams and a strong focus on customer satisfaction.

Through this acquisition, QualGroup will continue building on the trusted services Hallmark customers have relied on while introducing additional operational support, quality-control processes and cleaning expertise.

Customers can continue to access reliable professional cleaning services across New Zealand.

What the Acquisition Means for Hallmark Customers

For existing Hallmark Services customers, the transition is designed to be straightforward. Hallmark Services will continue supporting customers across Hamilton, Waikato and surrounding areas, while QualGroup provides additional systems and organisational support behind the scenes.

Customers can expect:

• Continued access to trusted local cleaning teams
• Reliable communication and service coordination
• Consistent cleaning standards
• Additional operational support from QualGroup
• Access to QualGroup’s broader cleaning expertise
• Ongoing support for residential and commercial properties

Supporting Hallmark Franchisees

Hallmark Services operates through a network of franchise owner-operators who are directly involved in delivering cleaning services to customers.

As part of QualGroup, Hallmark franchisees will receive support through stronger systems, clearer processes, quality-control procedures and structured operational guidance. This will help local teams continue delivering dependable services while supporting long-term business growth.

Expanding Professional Cleaning Capability

QualGroup has built its reputation around professional cleaning systems, trained teams and high standards across New Zealand. Our services support homes, workplaces, commercial facilities, healthcare environments, hospitality properties and other specialist premises.

Customers in Hamilton and the wider Waikato region can learn more about our commercial cleaning services in Hamilton.

Households across New Zealand can also explore our residential cleaning services.

Looking Ahead

The acquisition of Hallmark Services marks the beginning of a new phase of development for both organisations.

Moving forward, QualGroup will focus on:

• Maintaining strong customer relationships
• Supporting Hallmark franchisees and local teams
• Strengthening quality assurance and service consistency
• Improving communication and operational processes
• Expanding access to professional cleaning services across New Zealand

By combining Hallmark Services’ established local experience with QualGroup’s wider systems and expertise, QualGroup can continue delivering dependable cleaning solutions to more customers across the country.

A Message to Our Customers and Partners

We sincerely thank Hallmark Services customers, franchisees, employees and partners for their continued trust and support.

We also welcome Hallmark Services into the QualGroup network and look forward to building on the strong foundation established over the years.