The QualClean Academy is a proprietary training and reinforcement system that ensures clients get a team of skilled, High-Performance Cleaning professionals taking care of their facility without the traditional hassles of inconsistency.
Through our proven system, we transform entry-level staff into professional cleaning technicians and, eventually, supervisors – creating a career pathway built on excellence.
Training is part of our DNA. QualGroup’s founders, Vijo Madappily Jose and Riya Cherian, bring over a decade of experience as qualified healthcare professionals. Their insights into the critical importance of hygienic environments and stringent sanitation standards led to the inception of QualGroup in 2015.
Drawing from their medical background, they recognised the vital role of practical education in maintaining these high standards. This commitment to excellence inspired the creation of QualClean Academy – a dedicated training and reinforcement system for our cleaning staff and technicians. The purpose of QualClean Academy is to elevate cleaning from a routine task to a professional service delivered with precision and expertise.
Everyone in your workplace is properly trained, so why should the cleaners be any different? Perhaps you’ve noticed that the floor looks dull after cleaning or that a new stainless steel sink was scratched. These issues often stem from a lack of proper training and adherence to established processes
Many cleaning companies face challenges with diverse employee backgrounds, language barriers among migrant workers, varying facility types, and after-hours work schedules. When combined with inconsistencies from self-taught cleaning techniques and different supervisors applying their own methods, these factors can significantly impact the consistency and quality of service you receive.
To address these issues, we have established uniform standards and comprehensive training programmes that are consistently applied across all sites we service.
This philosophy ensures that adhering to the best practices becomes the default (the right way becoming the easiest way), simplifying cleaning processes and elevating the standard of work.
Our approach is encapsulated in the following formula:
Right Tools + Right Systems + Robust Processes + Good Working Environment = Consistent Working Behavior
To address these issues, we have established uniform standards and comprehensive training programs that are consistently applied across all sites we service.
Our approach is encapsulated in the following formula:
This philosophy ensures that adhering to the best practices becomes the default (the right way becoming the easiest way), simplifying cleaning processes and elevating the standard of work.
Combining these elements results in a team of skilled workers who consistently deliver high-quality cleaning services. Here’s how:
We equip our staff with state-of-the-art cleaning equipment and products, ensuring they have everything needed to effectively perform their tasks with care.
Our standardised training protocols and site-specific inductions create a cohesive approach to cleaning, regardless of facility type or employee background.
We implement detailed cleaning plans and provide comprehensive checklists with visual aids, ensuring clear expectations and consistent implementation of best practices.
Cleaners receive ongoing mentorship and feedback from their supervisors, and opportunities for career progression, creating a motivating atmosphere that encourages engagement and professional growth.
The QualClean Academy aims to provide:
A trained, engaged, and consistently high-quality workforce of cleaners and supervisors.
Skills and knowledge to work safely, effectively and with pride.
Career opportunities and valuable employment skills.
We take a comprehensive, multi-layered approach to ensure cleaning excellence and consistent working behaviour through a pathway of skill progression. Here’s how we do it.
When new staff join QualGroup, we lay the groundwork by providing in-depth training from the outset. This includes:
While it’s important that employees get started straight away to gain practical experience, this is only the beginning. We invest heavily in education to ensure that our staff are trained to world-class standards. Here are a few ways that we provide ongoing education.
QualClean Academy provides a full career pathway for cleaners who show promise, and we’re continually investing in making it better.
Vijo brings a unique perspective to cleaning training, blending healthcare precision with commercial cleaning expertise. His 10 years of experience as a registered nurse has shaped QualClean Academy’s rigorous approach to hygiene and sanitation. Vijo’s hands-on style emphasizes the critical link between proper cleaning techniques and public health, inspiring trainees to view their role as essential to community wellbeing.
“Our training goes beyond just teaching cleaning methods. We’re instilling a sense of purpose and pride in our trainees, showing them how their work directly impacts people’s health and safety.”
Bridget is the driving force behind QualClean Academy’s innovative High Performance Cleaning (HPC) methodology. With over two decades in the industry, she has developed a comprehensive approach that seamlessly integrates efficiency, sustainability, and effectiveness Bridget’s training programmes are practical, easy-to-implement and elevate cleaning from a routine task to a skilled profession
“Our mission is to empower people to treat cleaning as an important role: to be done with care, skill and pride, and to keep people and environments healthy.”
Committed to excellence through continuous improvement, these credentials reflect our dedication to quality and sustainability.
QualClean Academy is our dedicated training and reinforcement system, which is integral to QualGroup’s commitment to excellence. We equip our cleaners with the skills and knowledge to ensure a safe, consistent, and high-quality service.
Our approach includes a site-specific induction, practical and video training, toolbox talks, and ongoing feedback from managers and senior staff to ensure adherence to best practices and HPC methodology.
Cleaning for Purpose is a charitable initiative promoted by QualGroup. We provide free house cleaning services to young parents facing the physical, emotional, and financial challenges of cancer treatment. Our goal is to offer relief and support during their difficult times, ensuring they have a clean and safe home environment.
Get top-tier, hospital-grade cleaning for a safer and healthier workplace, day in and day out. QualGroup has served over 100 clients, meaning hundreds of businesses trust us not just for cleanliness, but for the health of their employees, customers, and visitors every day.