Professional solutions for unwanted and stubborn odours
Odour Treatment Services in New Zealand
Struggling with persistent or unwanted smells? QualGroup provides professional odour treatment for homes, businesses and commercial properties across New Zealand. Our trained cleaning professionals use specialist equipment and proven cleaning methods to treat odours in carpets, upholstery, rooms and other affected areas.
- Trusted by Businesses & Homeowners Across
- Bay of Plenty
- Waikato
- Auckland
- Wellington
- Canterbury
- Throughout New Zealand.
12+
Years of Experience
QualGroup | Award-Winning Cleaning Company
Professional Odour Treatment Built on Hygiene Expertise
Founded in 2014 by healthcare professionals Vijo Madappilly Jose and Riya Cherian, QualGroup provides professional odour removal and odour treatment services for homes, apartments, businesses and commercial facilities across New Zealand. With backgrounds in nursing, infection prevention and infection control, our cleaning approach is focused on healthier, hygienic and comfortable environments. … Read More
Our odour elimination services focus on treating smells at their source rather than simply masking them. Specialised treatment addresses odours in carpets, underlay, subfloors, upholstery and other affected areas, helping improve indoor comfort and prepare properties for rental or sale. QualGroup uses non-toxic cleaning solutions and Green Seal-certified products, with treatment suited to homes with children and pets. Professional odour treatment can also help reduce persistent smell complaints in multi-unit buildings.
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12+
Years of Excellence
12+ Years of Experience in Odour Removal
Odour Treatment Services for Every Property
Unwanted odours can affect homes, workplaces, public facilities and commercial premises. QualGroup provides targeted odour treatment based on the property, affected areas and source of the smell.
Residential Odour Treatment
Our Odour Treatment Services
Trusted Odour Removal for Homes & Businesses
Residential Odour Treatment
Treat persistent smells in houses, apartments and family homes, including odours caused by pets, smoke, mould and everyday household sources.
Rental & End-of-Tenancy Odour Treatment
Prepare rental properties for inspections, handovers or new occupants by treating lingering pet, smoke, food and other unwanted smells.
Office & Workplace Odour Treatment
Maintain fresher work environments by addressing persistent odours in offices, meeting rooms, shared spaces and workplace furnishings.
Retail & Hospitality Odour Treatment
Treat unwanted smells in retail stores, restaurants, cafes, hotels, bars and other customer-facing environments.
Healthcare & Education Odour Treatment
Provide targeted odour treatment for healthcare facilities, aged care centres, schools and early childhood facilities where hygiene and comfort matter.
Industrial & Facility Odour Treatment
Address persistent odours in warehouses, industrial sites, gyms and other larger facilities using suitable professional treatment methods and equipment.
Odour Removal Experts | Pay After Service
Complete Odour Treatment for Your Property
- Treats unwanted odours trapped in carpets, area rugs and other soft floor coverings.
- Addresses lingering smells in upholstery, couches, office chairs, mattresses, curtains and drapes.
- argets persistent odours on concrete and timber floors, including affected garage and warehouse areas.
- Treats odours that remain in walls, ceilings, subfloors and carpet underlay.
- Addresses unwanted smells in kitchens, bathrooms, toilets, basements, cellars, storage rooms and closets.
- Provides professional odour treatment for affected areas in homes, offices, commercial facilities and other properties.
Explore Our Odour Treatment Projects Across New Zealand
Every property has different odour challenges, and every completed project reflects our commitment to providing targeted odour treatment. Browse our recent projects to see how we’ve treated persistent smells across carpets, upholstery, residential spaces and other affected areas.
Carpets & Rugs
Carpet fibres, carpet backing and area rugs
Rotorua
Sofas & Couches
Fabric upholstery and cushioned surfaces
Hamilton
Mattresses & Bedding
Mattress surfaces, bed bases and bedding
Tauranga
Curtains & Drapes
Fabric curtains, drapes and window coverings
Auckland
Underlay & Subfloors
Carpet underlay, timber subfloors and concrete bases
Hamilton
Floors & Hard Surfaces
Concrete, timber, tiled and other hard flooring
Tauranga
Walls & Ceilings
Painted walls, ceilings and affected building surfaces
Wellington
Kitchens & Bathrooms
Benchtops, cabinets, floors, walls and fixtures
Auckland
Bedrooms & Living Areas
Floors, furniture, fabrics and other indoor surfaces
Tauranga
Garages & Storage Areas
Concrete floors, walls, shelving and enclosed spaces
Rotorua
Need Professional Odour Treatment?
Whether you’re preparing a rental property, managing a commercial space or dealing with stubborn odours at home, our team provides targeted odour treatment across New Zealand.
Targeted treatment for stubborn odours.
Professional Odour Treatment for Different Sources and Properties
Pet-Related Odours
- Treat persistent smells caused by pet urine, cat spray, faeces, vomit and other animal-related contamination in carpets, upholstery and indoor spaces.
Smoke & Fire Odours
- Remove lingering cigarette and tobacco smoke, fire damage smells, burnt material odours and smoke residue from affected areas.
Mould & Damp Odours
- Address musty smells associated with mould, excess moisture, damp buildings, leaks and flood-affected areas.
Food & Kitchen Odours
- Treat persistent cooking, grease, oil, spoiled food, takeaway and waste-related smells in kitchens, restaurants and commercial properties.
Chemical & Industrial Odours
- Target unwanted smells from paint, solvents, cleaning chemicals, fuel, oil and new-building off-gassing in suitable residential and commercial environments.
Biological & Waste Odours
- Specialist treatment for sewage, wastewater, bathroom, body-fluid and other biological odours, including certain hoarding and unattended-death situations.
Household & Commercial Odours
- Help manage stale air, body odour and persistent smells in homes, offices, gyms, sports facilities, vehicles and event spaces.
Need Help With a Persistent Odour?
Mention it when you enquire and we’ll confirm the right approach.
What Our Clients Say About Odour Treatment
Discover how property owners, tenants, businesses and property managers across New Zealand have experienced our approach to persistent odour problems. Their feedback highlights the care and attention we bring to challenging smells in residential and commercial spaces.
Our Step-by-Step Odour Treatment Process
Odours can come from different sources, including pet urine, smoke, food, moisture and mould. Our specialists identify the source first, then select the appropriate treatment and products for the affected area.
Identify
We inspect the affected areas to identify the odour source, type and severity before selecting the appropriate treatment method.
Prepare
We prepare the affected surfaces and select the appropriate odour neutraliser, enzyme treatment or other solution based on the source.
Clean & Treat Treat
Our specialists apply targeted treatments such as enzymatic solutions, oxidising treatments or deep extraction to address odour at its source.
Neutralise & Remove
The treatment works through the required dwell time before odour-causing residues are removed through extraction, surface treatment or other suitable methods.
Check & Air Out
We inspect the treated areas, assess the results and provide guidance on ventilation and drying to help maintain a fresh indoor environment.
Behind the Treatment
Professional Equipment for Effective Odour Treatment
200+ Trained Specialists | QualClean Academy | Professional Cleaning Technology
Our odour treatment specialists use purpose-suited equipment to apply treatments, remove odour-causing residues and dry affected areas. Equipment is selected according to the source, surface and extent of the odour.
Fogger
- A professional fogger helps distribute suitable odour-treatment products across affected spaces and hard-to-reach areas when fogging is appropriate.
Mytee Portable Spot Extractor
- The Mytee Portable Spot Extractor helps remove contaminated moisture and odour-causing residues from targeted carpet and upholstery areas.
Mytee Carpet Cleaning Machine
- The Mytee Carpet Cleaning Machine supports deep extraction where odour-causing substances have penetrated carpet fibres.
Ninja Carpet Cleaning Machine
- The Ninja Carpet Cleaning Machine provides extraction support for carpets affected by embedded odours and contamination.
RotoVac Carpet & Tile Extractor
- The RotoVac Carpet & Tile Extractor assists with thorough extraction from suitable carpet and hard-surface areas during odour treatment.
Filta Dryer Fan
- The Filta Dryer Fan increases airflow around treated surfaces to support faster and more effective drying after cleaning and extraction.
Professional Odour Removal Services
Expert Odour Treatment Services Across New Zealand
QualGroup provides professional odour treatment for homes, rental properties, offices and commercial spaces through local teams and its wider New Zealand network.
Key Service Areas
- Bay of Plenty
- Waikato
- Auckland
- Wellington
- Canterbury & Expanding Across New Zealand
Odour Treatment Locations
Dealing With Persistent Odours?
Frequently Asked Questions
How does professional odour removal work in homes?
QualGroup provides professional odour treatment for residential properties across New Zealand. The treatment focuses on identifying the source of the odour and selecting an appropriate cleaning or deodorising method for the affected area. QualGroup’s specialist cleaning equipment includes carpet extraction machines, upholstery cleaning equipment, HEPA vacuum systems and fogging equipment.
Can you remove pet urine and dog or cat odours from carpets and underlay?
Yes, QualGroup provides specialist carpet and upholstery cleaning for properties affected by pet-related odours. Treatment can involve professional extraction and specialist deodorising methods, depending on the source and affected materials. For odours that have reached carpet underlay or subfloor areas, the required treatment can be assessed as part of the cleaning process.
Can professional treatment remove cigarette smoke and tobacco smells from a property?
QualGroup can provide specialist cleaning and deodorising for properties affected by smoke-related odours. Treatment may involve cleaning affected surfaces and soft furnishings, followed by appropriate deodorising methods. QualGroup has specialist equipment including fogging systems and professional carpet and upholstery cleaning machines.
How long does professional odour treatment take?
Treatment time depends on the size of the property, the source of the odour and the materials affected. QualGroup assesses the cleaning requirements before selecting the appropriate treatment approach. For commercial properties, QualGroup also provides scheduled cleaning services and 24/7 emergency cleaning support across New Zealand.
Will the odour come back after professional treatment?
The result depends on the source and extent of the odour. QualGroup focuses on professional cleaning and treatment rather than simply masking smells. Where an underlying source remains, further cleaning or property remediation may be required. The appropriate approach is determined after assessing the affected areas and materials.
Is professional odour removal safe for children, pets and sensitive occupants?
QualGroup uses non-toxic cleaning solutions and 100% Green Seal-certified eco-friendly products as part of its cleaning approach. Its High Performance Cleaning methodology also incorporates TGA-approved disinfectants and focuses on healthy, hygienic and sustainable cleaning practices. Product selection and treatment requirements depend on the specific property and service.
Can you remove odours from rental properties before an end-of-tenancy inspection?
Yes, QualGroup provides residential cleaning and property care services suitable for rental properties. Professional carpet, upholstery and specialist cleaning can address common sources of unwanted odours before a property is returned to its owner or prepared for new occupants. The required service depends on the affected areas and condition of the property.
Can businesses use odour removal services outside normal operating hours?
Yes, QualGroup provides 24/7 emergency cleaning support across New Zealand. Commercial customers can also arrange scheduled cleaning services based on their operational requirements. This can be useful for businesses that need cleaning and property care while minimising disruption to normal operations.
Can you treat strong odours in restaurants, hotels, offices and other commercial properties?
Yes, QualGroup provides commercial cleaning and property care for businesses across New Zealand. Its target markets include hospitality, corporate organisations, healthcare providers, educational institutions, retail businesses, industrial facilities and property management companies. Specialist equipment and the High Performance Cleaning methodology support cleaning across different commercial environments.
Can you remove odours caused by mould, sewage, flooding or other serious property damage?
QualGroup provides specialist cleaning and property care services for challenging environments across New Zealand. The appropriate treatment depends on the source, extent of contamination and affected materials. QualGroup’s healthcare-inspired approach focuses on hygiene, infection prevention, operational safety and long-term property care, supported by trained cleaning professionals and specialist equipment.
Let’s Address the Odour at Its Source
Contact our team with details of the issue, and we’ll help identify a suitable approach for your property
Head Office:
Unit 6/3 Hyland Crescent, Mangakakahi, Rotorua 3015, New Zealand.
Email:
info@qualgroup.co.nz
Phone:
0800 800 353
Working Hours :
24 x 7